Privacy policy

Who is accountable

Ludovik Laurin acts as Privacy Officer for Netik Studio. Write to him with any question, any access request and any complaint about your personal information.

You can reach him through the write-to link at the foot of this page, or through the Contact page. We answer within thirty days of receiving a request, as the law requires.

What this site does not do

Worth starting here, because it is unusual and because you can check it in the page source.

• No cookies are set, of any kind, not even so-called essential ones.
• No page of the site writes to your browser's local or session storage. The project start-up form is the one exception, and it does so for your benefit — see the next section.
• No analytics are loaded: no Google Analytics, no equivalent.
• No advertising pixel, no social button, no video borrowed from a third party.
• Typefaces are served from our own domain. They came from Google Fonts until 18 August 2026; they no longer do, so your IP address is no longer sent to Google when a page loads.
• No identification, location or profiling technology is used, and no decision about you is made by automated means.

There is therefore no consent banner on this site: there is nothing to consent to. Were that to change, this page would change first, and your consent would be asked before anything was placed.

The project start-up form

The project start-up questionnaire, reachable from the footer, runs to seven parts and covers your business, your customers, your goals, your content, your budget and your visual preferences.

It saves your draft in your browser's local storage, under the key netik-brief-v1. That is a service rendered, not a collection: the draft stays on your device, is not sent to us, and nobody else reaches it. It clears when you submit the form, and you can erase it yourself by clearing this site's data in your browser.

Only on submission does the content of the questionnaire reach us, by email. It is then handled like everything else: to prepare your project, and for nothing else.

What we collect

Only what you send us yourself, through the contact form, the start-up form or by email. For the contact form:

• your name;
• your email address;
• your company name, if you choose to give it;
• the subject and body of your message.

Company name and subject are optional. Name, email and message are required: without them we cannot answer you. No other field is collected, and the form keeps no record of what you typed.

The server receiving the form also logs the ordinary technical data of a web request — IP address, timestamp, browser type — as every server does. That serves operation and security, never profiling.

What it is used for

One thing only: handling your enquiry and following it up. In practice, answering you, preparing a quote if you want one, and keeping the thread of the discussion for as long as the project is alive.

We do not sell, rent or trade your information, to anyone, at any price. We add you to no mailing list without your express agreement; should you ever give it, every message will carry our identification and an unsubscribe link, as Canada's anti-spam legislation requires.

Who else has access

Nobody, beyond the providers that keep the site and the mailbox running:

• Hostinger International Ltd., which hosts the site and our email.
• No marketing, analytics or advertising subcontractor, because there are none.

Those providers may not use your information for their own purposes. We disclose nothing to anyone else, except where the law obliges us or a court orders it.

Outside Quebec

Our providers run servers that may sit outside Quebec and outside Canada — Hostinger International Ltd. is established in Lithuania. Your information may therefore be stored there or pass through, and fall under the laws of those countries.

Before using a provider located outside Quebec we assess whether the information will receive protection equivalent to what Quebec law requires, as that law obliges us to. Write to us if you would like the detail of that assessment.

How long we keep it

• An enquiry that leads nowhere: deleted at the latest twelve months after the last exchange.
• An enquiry that becomes an engagement: kept for the length of the engagement, then seven years after it ends — matching accounting and tax obligations and the civil limitation period in Quebec.
• Technical server logs: a few weeks, according to the host's retention.

After those periods the information is destroyed or anonymised.

Your rights

Quebec law gives you several, and all of them are exercised by writing to us:

• Access — learn what information we hold about you, and obtain a copy.
• Correction — have inaccurate, incomplete or equivocal information corrected.
• Withdrawal of consent — take back an agreement, for the future.
• Deletion — have information erased where keeping it is no longer justified.
• Portability — receive the information you provided in a structured, commonly used technological format, or have us send it to a third party.
• De-indexing — require that dissemination of information cease, or that the link giving access to it be de-indexed, where the law allows.

Exercising these rights is free. We may ask you to confirm your identity — not to make it harder, but so that we do not hand your information to someone else. A refusal, should there be one, would be given in writing with reasons and with the avenues of recourse.

If something goes wrong

In the event of a confidentiality incident presenting a risk of serious injury, we notify you, we notify the Commission d'accès à l'information, and we take the measures needed to reduce the risk. A register of incidents is kept, as the law requires.

A complaint

Bring it to us first: it is the fastest route, and we would rather fix than argue. If our answer does not satisfy you, you may take it to the Commission d'accès à l'information du Québec, the authority that enforces this law, at cai.gouv.qc.ca.

For commercial activity reaching beyond Quebec, the Office of the Privacy Commissioner of Canada may also be approached, at priv.gc.ca.

Minors

This site addresses businesses and is not intended for people under fourteen. We do not knowingly collect their information; should it happen, write to us and we will delete it.

Changes

This policy is revised whenever the site changes what it does. The date of last revision sits at the head of the page, and any material change will be flagged on the site rather than slipped in quietly.